You have 2 choices:Įither create every contact manually, or mass import them into your Exchange organization. So, usually you get a file containing the external contacts, from some other department in your company. At one time I had to import 3500 external contacts. I know this for a fact because I had similar tasks throughout my career so far. This could be because your company has some clients whom it wants to send newsletters to, or announcements or other e-mail related stuff. As an Exchange 2010/2013 administrator, sometimes you might be asked to import hundreds or even thousands of external E-mail addresses into your organization.
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